Shipping & Returns
Carriage is free on all orders on-line or at catalogue price exceeding £150 before VAT to UK mainland (excluding Highlands and Islands).
- Postage and Packing is charged at a cost available from the office, on UK orders under £150 (before VAT).
- Postage and Packing is charged at cost on Highlands and Islands orders under £250.
- Postage and Packing is charged at cost on all overseas orders. Please contact our sales staff for shipping costs: firstname.lastname@example.org
- Please note: Rutland Biodynamics will do our best to comply with other countries’ local customs, laws and tariff regulations but the company’s liability for fate of goods ceases at port of entry and the company does not accept any responsibility subsequently. Overseas customers are responsible for importation and must satisfy themselves that the product is appropriately consigned for their jurisdiction from UK. Rutland Biodynamics will not refund goods that have been inappropriately imported or rejected by customs or returned as undeliverable.
Special quotes and contract manufacturing will be quoted on a case by case basis.
Carriage to UK mainland will be sent by the method deemed most appropriate by our staff, unless otherwise agreed in writing with the customer.
Contact must be made with the sales office before returning any item. Please note that returns may have a 10% handling fee applied to them. Before returning any goods, please first also see Terms and Conditions.